Privacy Policy
1. Introduction
Dboss is committed to protecting the privacy of its users in accordance with Quebec's Law 25 (An Act to modernize legislative provisions as regards the protection of personal information) and the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy describes how we collect, use, disclose and protect your personal information.
2. Personal information collected
We may collect the following information:
- First and last name
- Email address
- Phone number
- Information about your vehicle (make, model, year)
- Photos of damage sent through our forms
- Browsing data (cookies, IP address, pages visited)
3. Purposes of collection
Your personal information is collected for the following purposes:
- Responding to your quote and contact requests
- Providing our paintless dent repair services
- Improving our website and your user experience
- Sending you communications related to our services (with your consent)
- Meeting our legal obligations
4. Consent
By using our website and submitting your information through our forms, you consent to the collection and use of your personal information in accordance with this policy. You may withdraw your consent at any time by contacting us.
5. Data retention
We retain your personal information only for as long as necessary for the purposes for which it was collected, or in accordance with applicable legal requirements. The data is then securely destroyed.
6. Sharing of information
We do not sell, trade or rent your personal information to third parties. We may share your information only with service providers who help us operate our website, subject to strict confidentiality agreements.
7. Security
We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction.
8. Your rights (Law 25)
In accordance with Quebec's Law 25, you have the right to:
- Access the personal information held by Dboss
- Request the correction of inaccurate information
- Request the deletion of your personal information
- Withdraw your consent at any time
- File a complaint with the Commission d'accès à l'information du Québec
- Request the portability of your data in a structured, commonly used technological format
9. Person in charge of the protection of personal information
Person in charge: Véronique Leduc
Address: 290 Montée St-Régis, local 103, St-Constant, Qc. J5A 0Y7
Phone: 514-992-4467
Email: info@dboss.ca
10. Changes
We reserve the right to modify this privacy policy at any time. Any change will be published on this page with the date of the update. We encourage you to review this policy regularly.
Last updated: April 2026